Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • Canada : 1 - 2 weeks
  • North America : 3 - 5 business days
  • Europe : 1 - 3 weeks
  • Australia, New Zealand and Oceania : 1 - 3 weeks
  • Asia Pacific : 1 - 3 weeks

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Privacy policy

I will only use your shipping and billing address, and contact information

  • To communicate with you about your order
  • To fulfill your order
  • For legal reasons (like paying taxes)

Frequently Asked Questions

FREE SHIPPING

* Free shipping coupon code (order over US$50): FREESHIPPING
Otherwise LOW FLAT RATE PER ORDER applies

Gift wrapping and packaging

FREE gift wrapping and packaging, with a card (to xxx, from xxx, message). Just leave a note in your order. We will insert a packing list (without price of item) instead of the receipt.

Custom and personalized orders

Yes I provide custom order, see individual item listing for details (cost etc). Some items can be personalized with name embroidery too, please check individual item for details. If you require special customization, send me a message, I will try to meet your requests.

Sizing details

All items are in US sizing, which is bigger than China/Japan/Korea sizing, and slightly different from European sizing. Please check individual items listing for sizing details. Most items are comparable to H&M / GAP / ZARA sizing.

Shipping Schedules

Orders before Monday PST 10am will be shipped on Monday/Tuesday, orders before Thursday PST 10am will be shipped on Thursday/Friday. If you are in USA, it only takes 2-4 business days for USPS to deliver (depending on your state and city).

Legal imprint